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FAQs

Welcome to our Frequently Asked Questions (FAQ) page, designed to provide you with quick and comprehensive answers to common queries.

FAQs

1. What products do you offer?

We offer a wide range of products, including custom creations, home décor, scented items, festive products, and personalized gifts. Explore our collections for something unique and meaningful.

2. Do you ship internationally?

Yes, we ship to select international locations. Additional customs fees and shipping charges may apply depending on the destination.

3. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your shipment's progress on our tracking page.

4. What is your return policy?

We accept returns within 14 days of delivery for unused items in their original packaging. Personalized products are non-returnable unless defective. Please visit our Returns Policy page for more details.

5. How do I personalize my order?

Select the product you wish to customize and use the available options to add names, quotes, or designs. Contact our support team for further assistance.

6. Are your scented items safe for daily use?

Yes, all our scented products are made with high-quality, non-toxic ingredients, ensuring they are safe for everyday use.

7. Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of placement. Contact our customer service team as soon as possible for assistance.

8. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods as detailed at checkout.

9. Do you offer discounts or promotions?

Yes, we run regular promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

10. How can I contact customer support?

You can reach us via email, phone, or the contact form on our website. Our support team is available to assist you with any inquiries.

About Shop

What products do you offer?

We offer a wide range of products, including custom creations, home décor, scented items, festive products, and personalized gifts. Explore our collections for something unique and meaningful.

Do you ship internationally?

Yes, we ship to select international locations. Additional customs fees and shipping charges may apply depending on the destination.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your shipment's progress on our tracking page.

What is your return policy?

We accept returns within 14 days of delivery for unused items in their original packaging. Personalized products are non-returnable unless defective. Please visit our Returns Policy page for more details.

How do I personalize my order?

Select the product you wish to customize and use the available options to add names, quotes, or designs. Contact our support team for further assistance.

Are your scented items safe for daily use?

Yes, all our scented products are made with high-quality, non-toxic ingredients, ensuring they are safe for everyday use.

Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of placement. Contact our customer service team as soon as possible for assistance.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods as detailed at checkout.

Do you offer discounts or promotions?

Yes, we run regular promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

How can I contact customer support?

You can reach us via email, phone, or the contact form on our website. Our support team is available to assist you with any inquiries.